Here we are providing all information about how our services can and will operate during the COVID19 levels (our current level is highlighted in yellow):
Level 4 - We are closed: Essential workers who need childcare assistance can enquire with us, and will be assessed on a case by case basis.
Level 3 - We are open with limited capacity: We are matching babysitters to families on a 1:1 ratio. (I.e each babysitter is only able to add one single family to their bubble).
Level 2 - We are open with mostly typical capacity: After any lockdown, we can match babysitters with 2-3 families (considered "multi-bubble"), but all families will be informed about how many families the babysitter assigned to them is currently working for. It is possible to request a "single bubble" babysitter, but the capacity for these will be limited. If there has been no immediately prior lockdown, we are happy to provide information on how many (if any) other families your babysitter has worked or is working for in the prior 2 weeks. If we move to level 2 without any prior lockdown, we continue as if at level one but we limit how many new families a babysitter works for (so they remain mixing with only their usual family/ies bubble).
Level 1 - We are back to business as usual: Normal business operations resume.
Please Note: Under ALL levels we will reinforce to our babysitters the need for continued attention to ALL the advised Health and Safety guidelines.
* Maintaining hygiene measures, including, regular hand washing and regularly cleaning surfaces, especially prior to any instance of eating and preparing food.
* Our babysitters are expected to be extra vigilant, to tell us if they are feeling unwell and we will ensure they stay home if they are sick. In such circumstances we will endeavour to find a replacement.
* As our work takes place predominantly in private homes we are not mandated to wear face coverings (and prefer not to, to be able to connect with children better, we think it's more helpful for children to be able to see us smile etc.), but we will happily wear a face covering by request and as applicable, if out and about in public places/on public transport (as required), or when transitioning through the thoroughfare areas of accomodation providers. Please let us know in advance of your booking if you have immune compromised/ vulnerable children so we can be extra vigilant.
Please find below a link to the summary information of all the levels, this is what we have used to determine our policies and guidelines.